Contact GT Insurance

GT Insurance has a range of offices conveniently located around Australia. Here you can find your nearest branch and contact details
for your local Relationship and Development Manager.

Our Office Locations

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Complaints - Internal and external complaints procedure

If you are dissatisfied with our service in any way please contact us and we will attempt to resolve the matter in accordance with our complaints handling procedure.

Click here if you would like to lodge an online complaint

If we don’t resolve the matter to your satisfaction you may be able to refer it to the Australian Financial Complaints Authority (AFCA). AFCA provides a free and independent dispute resolution service for parties who have general insurance disputes falling within its terms of reference. The contact details for AFCA are:

The Australian Financial Complaints Authority
Phone: 1800 931 678
Post: GPO Box 3, Melbourne, Victoria 3001
Website: www.afca.org.au
Email: info@afca.org.au