GT ONLINE CLAIMS PORTAL

It is important that you provide us with the information we require to assist you with your claim. If you do not provide us with the required information the assessment of your claim may be delayed or we may be unable to manage your claim.

The information you provide will be treated in accordance with our Privacy Policy & Procedures.

Important Note: No repairs should be undertaken without the approval of GT Insurance with the exception of windscreen damage.

GT INSURANCE

CLAIMS PROMISE:

  • All new claims will be acknowledged within 24 hours
  • Processing of a claim will be confirmed within five days of receipt of all information
  • Settlement payment processing of accepted claims will be processed within 48 hours of receipt of final documentation
  • Assessment will be attended to within 24 hours of notification
  • Vehicle assessment will be made within 48 hours of availability
  • We will keep customers informed on claims progress
  • We will keep customers informed on repair progress.

We pride ourselves on offering a trusted and transparent service. We understand that accidents involving motor vehicles are not just an inconvenience; it is your business.

SIMPLE STEPS TO
MAKE A CLAIM:

Email claim form to:
claims@gtins.com.au

On receipt of the completed claim form GT Insurance will advise you of the claim number, if an assessor has been appointed and any further information we may require.

OUR CLAIM
FORMS

Claims Online
Form

download

Property
Claim Form

download

Motor Vehicle
Claim Form

download

Carriers Transit
Claim Form

download

Liability
Claim Form

download

Taxi
Claim Form

download

Alternatively, you can print a claim form here and return to your insurance broker or directly to GT Insurance at:

Email: claims@gtins.com.au
Fax: (02) 9966 8840
Mail: PO Box 507, St Leonards NSW 2065

Windscreen claims can be arranged directly through O’Brien Glass. O’Brien Glass will contact GT Insurance to confirm the coverage applicable to your vehicle. Please ensure you have your current policy number and vehicle details available when you contact O’Brien Glass

O’Brien Glass, 1800 627 436, www.obrienglass.com.au